There is a great challenge in the work of dispatchers in the medical service. Their task is to adequately maintain patient safety, and this is made possible by the proper implementation of communication to identify specific conditions. The aim of the telecommunications medical dispatcher is to recognize the importance of the call and direct further assistance based on the information received from the caller, whether it is that person or someone close to him. The telecommunication and computer system helps them in their work. The aim of this paper is to describe the principle of work in the medical dispatch service, the importance of their profession and the health problems they encounter. In such a workplace, it is necessary to and be familiar with legal regulations and to carry out safety at work due to quality working conditions. In this paper, the theoretical and experimental part is performed, and the forms Requirements for the position of dispatcher in the emergency medical service and the Form for risk assessment for the position of dispatcher in the medical emergency service are presented in detail. In the theoretical part, the available network resources were analyzed and I used the previous experience and knowledge I gained through schooling and work, and in the experimental part I analyzed the workplace of dispatchers in emergency medical care by risk assessment using the tabular method.