This thesis explores the impact of having a strategic plan on the development of human resources, using the example of the Association for Inclusion and Promotion of Quality of Life for Children and Youth with Disabilities, Frendofon. The aim of the research was to analyze the management of human resources and, through the case of the Frendofon Association, identify potential and challenges in their development. The research employed qualitative and quantitative methods, such as interviews with employees and volunteers, employee surveys, and document analysis. The findings showed that a well-designed human resources management strategy significantly contributes to increased motivation, strengthened teamwork, and the creation of a positive work environment. The example of the Frendofon Association demonstrated that education, motivation, and the adjustment of working conditions are key elements in creating a work environment where employees and volunteers can fully utilize their potential and contribute to the realization of the organization’s mission, vision, and goals. Human resources are highlighted as the most important asset of the Frendofon Association, and continuous investment in them is the foundation for the organization's growth and development. Given that Frendofon provides social services to children and youth with multiple developmental disabilities, investing in human resources ensures the long-term delivery of high-quality services and support, not only to the children but also to their families, which is the core mission of the Association.